Casa Napoli

Reviews about Casa Napoli

• 1 / 5

  By tim moore
  We saw that the original restaurant was open once again and thought it would be a great place to eat on a Saturday night. We arrived at 610 PM, and there was a small line of folks waiting to be seated. We waited and got seated after a short wait at about 620 PM. Granted the place was full....so we anticipated the service would be a bit slow.
  
  A bit slow would be an understatement. We wound up walking out at 750 PM.....and hour and a half later....with NO FOOD. Several things (in addition to the already slow service) influenced our decision to leave. One, our server rarely interacted with us.....but one of the last times she did, she said "your food will be up shortly". In fact, when we left, it was 20 minutes later and still no food. Second, about 5 minutes after saying our food would be up shortly, she actually did come interact with us again.....asking my wife how she wanted her dish prepared. I thought what the heck, if she's just now asking how she wants it prepared, it's definitely not "about to come out".
  
  But the third and final thing that made us aware it was definitely time to give up, was we started watching closer the folks up in the other part of the restaurant (separated by the glass wall). Tables of folks were leaving.....a new group of people would be seated......and yes....though it was slow for them too, THEY GOT THEIR FOOD....even though they came in long after us.
  
  So at the hour and a half point....at exactly 750 PM, and not seeing our server anywhere (of course)....we got up and left. Is the food any good? I honestly can't say, as i never had any. Was the service that night.....25 Feb/Saturday night......HORRIBLE? Yes indeed. Some of the worst I've experienced. While slow everywhere.....there was definitely more issues going on in our area (to be honest). I suspect the wait up in the front part of the restaurant probably wasn't as bad....and the service looked like it probably was considerably better too.
  
  But no such luck for us in our area............
  
  Oh, we drove back to Wetumpka, went to Los Mayos, were seated immediately and eating in no time. Had a lovely margarita.....so the night wasn't a total waste!
  
  Not sure if/when we'll try Casa Napoli again.....but no doubt it may need to be a night when I've got a few hours to kill waiting for food?
  January 22, 2017
• 5 / 5

  By Bradley Hawley
  This place was excellent. We went on our anniversary. I called ahead to make sure they had room for all seven of us. No reservation, and they remembered my name. Service was excellent. Food was excellent. I am glad the place is up and running again. Again, I wish your business the best, and will certainly come back.
  
  September 17, 2016